Is the website really $0?
Yes. There’s no build fee. You pay for your monthly plan, starting at $49.99, and your first month is charged when you sign up.
When am I charged?
On the day you join, then on that same date every month. If you join on the 29th, 30th or 31st, shorter months bill on their last day.
Is there a contract?
No. Cancel any time with 30 days’ notice.
What happens if I cancel?
Your site stays live through the month you paid for, then goes offline. You get a copy of your text, photos and logo. Come back within 90 days and we’ll turn the same site back on.
Can I move my site to another host?
No. Your site is designed, hosted and cared for by JEM while your plan is active, and it can’t be transferred. That’s how we build it for $0.
What counts as an edit?
One edit is one small update to content that’s already on your site: change some text, prices or hours; swap or add a few photos; add or remove a team member, review, FAQ or menu item; update a banner or button; or post a blog or event you wrote. Hosting & Care includes 5 edits a month; Unlimited Edits has no limit, one request at a time. New pages, redesigns and new features are quoted separately.
How fast is it built?
One week. Your site is ready to review within 7 days after we receive everything on your form: your info, logo, photos and reviews. The clock starts when your form is complete.
Can I sell products online?
This offer is for service businesses, so there’s no online store. If you sell a few things, we’ll add a “Shop” button that links to your Shopify, Square or Etsy store.
What do I need to send you?
Your logo, 10–20 photos, your services and prices, a few customer reviews, and websites you like and don’t like. It’s all in one form.